Overview:

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. 

USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

Responsibilities:

The Laboratory Quality Coordinator is responsible for overseeing and ensuring the overall quality and compliance of all laboratory operations. This role involves developing, implementing, and maintaining a comprehensive quality management system (QMS) that aligns with regulatory standards such as CLIA, CAP, and other applicable accreditations. The Quality Manager will collaborate with laboratory staff to promote a culture of quality and continuous improvement. Develop, implement, and maintain a robust QMS to ensure compliance with all regulatory requirements and industry standards; Conduct internal audits and quality assessments to identify areas for improvement and implement corrective actions; Oversee the investigation and resolution of quality issues, complaints, and adverse events.; Develop and implement quality control procedures and monitor performance indicators to assess laboratory performance; Participate in the development and review of laboratory policies, procedures, and work instructions. Manage and coordinate external proficiency testing programs.Collaborate with laboratory staff to promote a culture of quality and continuous improvement; Provide answer to resolve QA/QC issues in a quick efficient manner; Provide training and education to staff on quality management principles and regulatory requirements; Maintain accurate and up-to-date quality records and documentation; Prepare and submit required quality reports to regulatory agencies; Stay current with regulatory changes and industry best practices; Represent the laboratory in quality-related meetings and committees; Complete data and report findings at the departmental QA/QC meeting; Proven experience in quality management and compliance; Strong knowledge of CLIA, CAP, and other relevant regulatory requirements; Excellent organizational, analytical, and problem-solving skills. Strong leadership and communication skills; Proficiency in computer applications, including quality management software; Experience with electronic health records (EHR) systems may be beneficial; Regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.

Qualifications:

Bachelor's degree from an accredited institution as approved and accepted by the University of South Alabama in biology, chemistry, medical technology or a related scientific field and five years of experience in a clinical laboratory setting. Quality management and compliance experience is preferred. Masters degree and certification in quality management or a related field is preferred.