Job Purpose & Scope:

Responsible for catering coordination for business meetings and corporate events and maintaining the overall cleanliness and appearance of the bank facility. 

Essential Job Functions:

Assists with daily meeting and conferencing services requiring special catering, helping to coordinate logistics amongst vendors, external guests and internal participants seamlessly and with a high degree of operational accuracy.

Assists with event planning including pre- and post-event cleaning inspections to ensure expected levels of appearance and cleanliness.

Assists in daily stocking of food and beverage, as appropriate, throughout the building.

Performs daily cleaning duties including vacuuming, dusting, wiping, mopping, polishing, trash emptying, glass/mirror cleaning, etc. of, common areas, bathrooms, kitchens/break rooms, stairwells, and meeting rooms according to cleanliness and sanitization standards.

Performs recurring upkeep duties (i.e., clean high traffic areas, ice makers, refrigerators, bathrooms, dispensers).

Performs additional, special cleaning for pre-event, event, and post-event needs.

Responds to all requests for services in a timely, satisfactory and professional manner; continuously anticipates needs and strives to exceed expectations

Informs supervisor immediately of any facility repair needs such as leaky faucets, clogged toilets, stained or torn carpet, cracked tile, wall repair, broken blinds, etc.   

Strictly follow instructions on safe usage of cleaning equipment and cleaning chemicals.

Maintain strict confidentiality for any information that may be visible or overheard during cleaning.

Maintain security procedures after hours by locking doors and securing private areas.

Maintain good attendance and punctuality to work.

Follow Bank policies, practices, and procedures.

Performs other duties as assigned.

Knowledge, Skills & Abilities:

Knowledge of safety and use procedures for cleaning equipment and chemicals.

Knowledge of catering and cleaning services operations.

Ability to maintain attention to detail to ensure thorough building cleaning

Ability to demonstrate effective time management

Ability to perform physical tasks as required for essential job functions

Ability to communicate effectively both verbally and in writing

Ability to work extended hours and weekends to meet the needs of the department

Skilled in safe operation and maintenance of cleaning equipment (e.g., commercial vacuums, buffers, polishers, push carts).

Basic Qualifications:

High school diploma or equivalent education, preferred. 

1+ year experience in commercial catering, preferred.

1+ year experience in commercial housekeeping, preferred.

Job Expectations:

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note:   This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

EEO Statement:

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.