Customer Service Representative
Posted on Sep 14, 2024 by Sociaxe
Philadelphia, PA
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
Job Description:
We are looking for a dedicated Customer Service Representative to join our team in Philadelphia. In this role, you will serve as the first point of contact for our clients, providing assistance, troubleshooting issues, and ensuring a seamless experience with our services. If you have strong communication skills and enjoy solving problems, we encourage you to apply!
Responsibilities:
Provide exceptional customer support via phone, email, and chat
Troubleshoot and resolve product-related inquiries
Assist customers with account setup and usage
Maintain accurate records of customer interactions in our CRM system
Escalate complex issues to the technical team when necessary
Collaborate with the sales and tech teams to improve customer satisfaction
Follow up with clients to ensure their issues are fully resolved
Job Description:
We are looking for a dedicated Customer Service Representative to join our team in Philadelphia. In this role, you will serve as the first point of contact for our clients, providing assistance, troubleshooting issues, and ensuring a seamless experience with our services. If you have strong communication skills and enjoy solving problems, we encourage you to apply!
Responsibilities:
Provide exceptional customer support via phone, email, and chat
Troubleshoot and resolve product-related inquiries
Assist customers with account setup and usage
Maintain accurate records of customer interactions in our CRM system
Escalate complex issues to the technical team when necessary
Collaborate with the sales and tech teams to improve customer satisfaction
Follow up with clients to ensure their issues are fully resolved
Reference: 199166335
https://jobs.careeraddict.com/post/95162682
Customer Service Representative
Posted on Sep 14, 2024 by Sociaxe
Philadelphia, PA
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
Job Description:
We are looking for a dedicated Customer Service Representative to join our team in Philadelphia. In this role, you will serve as the first point of contact for our clients, providing assistance, troubleshooting issues, and ensuring a seamless experience with our services. If you have strong communication skills and enjoy solving problems, we encourage you to apply!
Responsibilities:
Provide exceptional customer support via phone, email, and chat
Troubleshoot and resolve product-related inquiries
Assist customers with account setup and usage
Maintain accurate records of customer interactions in our CRM system
Escalate complex issues to the technical team when necessary
Collaborate with the sales and tech teams to improve customer satisfaction
Follow up with clients to ensure their issues are fully resolved
Job Description:
We are looking for a dedicated Customer Service Representative to join our team in Philadelphia. In this role, you will serve as the first point of contact for our clients, providing assistance, troubleshooting issues, and ensuring a seamless experience with our services. If you have strong communication skills and enjoy solving problems, we encourage you to apply!
Responsibilities:
Provide exceptional customer support via phone, email, and chat
Troubleshoot and resolve product-related inquiries
Assist customers with account setup and usage
Maintain accurate records of customer interactions in our CRM system
Escalate complex issues to the technical team when necessary
Collaborate with the sales and tech teams to improve customer satisfaction
Follow up with clients to ensure their issues are fully resolved
Reference: 199166335
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