Customer Service Representative

Posted on Sep 14, 2024 by Sociaxe
Philadelphia, PA
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description

Job Description:

We are looking for a dedicated Customer Service Representative to join our team in Philadelphia. In this role, you will serve as the first point of contact for our clients, providing assistance, troubleshooting issues, and ensuring a seamless experience with our services. If you have strong communication skills and enjoy solving problems, we encourage you to apply!

Responsibilities:

Provide exceptional customer support via phone, email, and chat

Troubleshoot and resolve product-related inquiries

Assist customers with account setup and usage

Maintain accurate records of customer interactions in our CRM system

Escalate complex issues to the technical team when necessary

Collaborate with the sales and tech teams to improve customer satisfaction

Follow up with clients to ensure their issues are fully resolved

Reference: 199166335

https://jobs.careeraddict.com/post/95162682

Customer Service Representative

Posted on Sep 14, 2024 by Sociaxe

Philadelphia, PA
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description

Job Description:

We are looking for a dedicated Customer Service Representative to join our team in Philadelphia. In this role, you will serve as the first point of contact for our clients, providing assistance, troubleshooting issues, and ensuring a seamless experience with our services. If you have strong communication skills and enjoy solving problems, we encourage you to apply!

Responsibilities:

Provide exceptional customer support via phone, email, and chat

Troubleshoot and resolve product-related inquiries

Assist customers with account setup and usage

Maintain accurate records of customer interactions in our CRM system

Escalate complex issues to the technical team when necessary

Collaborate with the sales and tech teams to improve customer satisfaction

Follow up with clients to ensure their issues are fully resolved

Reference: 199166335

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