Job Description

Position Overview:

The Managing Director of Operational Excellence (MDOE) will play a critical leadership role at KIPP Kansas City, ensuring all non-instructional operations are aligned with the organization's mission and goals. The MDOE will develop and execute a strategic vision for school operations, covering areas such as facilities, technology, transportation, student engagement, and more. This role centers on driving operational efficiency while nurturing a culture of care, equity, and excellence for both staff and students.

The MDOE will partner closely with the Chief of People & Strategy and the leadership team to ensure operational success, ultimately contributing to a learning environment that supports educational justice and student achievement.

What You Will Accomplish:

LEAD the operational strategy that supports KIPP KC’s goals while fostering a people-centered, equity-driven culture.

BUILD operational systems that enhance efficiency and ensure students and staff have what they need to succeed.

PARTNER with the leadership team to ensure smooth day-to-day operations and long-term success, driving forward KIPP KC’s mission.

Key Responsibilities: 

Operational Leadership & Team Management

Lead the development and execution of KIPP KC’s long-term operational strategy, ensuring alignment with academic and cultural objectives.

Develop a people-centered, values-based culture that supports staff sustainability, retention, and development.

Lead, manage, and coach the school operations team, including facilities, front office, custodial, technology, and vendors.

Build scalable and equitable operational systems, policies, and procedures that support high academic achievement.

Work collaboratively with the leadership team to manage budgets, oversee operational priorities, and align resources with strategic goals.

Serve as a thought partner to the leadership team, anticipating challenges, influencing decision-making, and driving forward operational priorities.

Facilities & Vendor Oversight

Build and maintain systems that ensure the efficiency of school operations, from technology and facilities management to transportation and student services.

Ensure all facilities operate safely and efficiently, adhering to health, safety, and environmental regulations.

Oversee preventive maintenance and repair plans to optimize building functionality.

Manage vendor relationships for services such as cleaning, repairs, and other facilities needs.

Student Recruitment & Enrollment

Develop and implement student recruitment strategies to ensure full enrollment across KIPP KC schools.

Oversee all aspects of the enrollment and transfer processes, ensuring compliance with state regulations.

Collaborate with the family engagement team to ensure a seamless enrollment experience.

Operational Efficiency & Student Data Management

Partner with the Data Team to manage accurate and compliant student data.

Oversee operational support for State Testing logistics and all major student assessments.

Ensure technology and equipment needs for both staff and students are met and aligned with academic goals.

Transportation & Family Services

Oversee student transportation, including arrival and dismissal procedures, field trips, and athletics.

Manage communication channels between schools and families, ensuring timely and efficient information sharing.

Budget Management & Compliance

Collaborate with the finance team to manage the operational budget, ensuring fiscal responsibility.

Lead the implementation of emergency procedures and ensure all staff are trained on safety protocols.

Culture of Equity & Inclusion

Champion equity and inclusion in all operational practices, ensuring that systems and policies are accessible to all members of the school community.

Implement operational changes with a focus on cultural responsiveness, fostering an environment where students and staff from diverse backgrounds thrive.

How to Thrive in This Role:

You are a strategic thinker who can manage both today’s priorities and long-term organizational goals.

You excel at change management, anticipating challenges and proactively addressing them to ensure smooth transitions.

You approach leadership with an equity lens, ensuring that all operational decisions prioritize people and promote inclusive practices.

You are flexible, adaptable, and comfortable navigating complex and evolving environments.

You are a culture champion, fostering an environment of care, transparency, and collaboration across teams.

You are an excellent communicator and a natural relationship builder, comfortable working across teams and functions to drive impact.