Job Description

BARISTA

Reporting to the Good Things Manager, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests

Ensure that overall cleanliness and maintenance of our cafe exceeds expectations

Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings

Actively participate in monthly departmental sales promotions

Ensure that all beverage product meets Fairmont Hotels & Resort standards

Ensure that cafe is well stocked and any ’86 items are communicated to Manager on Duty

Ensure that cafe area is clean and all equipment is functional

Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)

Be Health & Safety conscious and actively involved in maintaining a safe work environment

Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times

Complete side duties in timely manner

Assist colleagues in daily tasks as required