Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Functionally reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees

Documents, investigates, escalates and resolves all employee and guests incidents

Ensures exceptional service standards are consistently met and that activities are carried out effectively

Inspects dining room and storage areas to ensure compliance with health and safety regulations

Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications

Reviews financial information such as sales, inventory and costs to monitor budget

Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.

Performs other duties as required or assigned