Job Description

The Strategy & Planning team is focused on strategy formulation and prioritization, strategic and operational planning, program management, and vendor management efforts. The Global Technology Project Manager, Strategic Programs reports to the Strategic Programs Sr. Manager in the Global Technology PMO (GT PMO).

As a Strategic Programs Manager, you will play a pivotal role in our Agile transformation. While we are transforming you will leverage your experience and skills to lead teams using various delivery methodologies (e.g., Agile, Waterfall, Hybrid, etc.). You will assist with activities like defining project scope and objectives and collaborate with teams at all levels of the organization to facilitate the adoption of more Agile ways of working.

Responsibilities

Facilitates workshops, retrospectives, and planning sessions to promote collaboration, communication, and problem-solving within teams.

Builds and maintains project schedules for percent complete and milestone deadlines as projects progress.

Eliminates blockers and external interferences to development progress.

Helps Product Manager maintain the product backlog and holds team accountable to defining user stories at the right level.

Supports Product Manager in defining Definition of Done (DoD) for the product stories/product work.

Executes and addresses issues with processes for risks, issue, action, and project change management and holds the team to quality.

Maintains clarity with roles and responsibilities, forecasts resource needs, and identifies and escalates potential shared resource contention.

Ensures Scrum ceremonies (e.g., stand ups, sprint planning, sprint retrospectives, etc.) are executed properly, driving the team to continuous deployment.

Leverages team dashboards and uses data to coach teams on best practices that improve team performance.

Elevates and communicates team bottlenecks and escalations in scrum of scrums.

Coordinates internal resources and third-party vendors.

Champion Agile CoE standards and processes within the team, being a front-line change agent.