Quality Assurance Analyst

Posted on Sep 14, 2024 by Equus
Houston, TX
Research
Immediate Start
Annual Salary
Full-Time
Job Description

Analyzes raw data and creates weekly, monthly, and quarterly reports to assist leadership manage projects Upholds regulations and guidance for state and local policies and WIOA laws Validates data requirements and information

Evaluates personal and financial data for status verification Identifies compliance issues that require follow-up or investigation Updates standard operating procedures and quality assurance manuals

Confers with management to identify training needs such as projected milestones and deliverables, changes, and any other findings Plans and conducts staff training

Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.

Submit weekly QA reports in a timely manner to Project Director.

Present consistent feedback to management regarding areas that need improvement.

Ensure 100% of clients participate in the client satisfaction survey.

Ensure all clients receive a return call within 24 hours of calling and leaving a message.

Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.

Creates, implements and monitors standard operating procedures.

Other duties as assigned

Reference: 199173508

https://jobs.careeraddict.com/post/95155508

Quality Assurance Analyst

Posted on Sep 14, 2024 by Equus

Houston, TX
Research
Immediate Start
Annual Salary
Full-Time
Job Description

Analyzes raw data and creates weekly, monthly, and quarterly reports to assist leadership manage projects Upholds regulations and guidance for state and local policies and WIOA laws Validates data requirements and information

Evaluates personal and financial data for status verification Identifies compliance issues that require follow-up or investigation Updates standard operating procedures and quality assurance manuals

Confers with management to identify training needs such as projected milestones and deliverables, changes, and any other findings Plans and conducts staff training

Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.

Submit weekly QA reports in a timely manner to Project Director.

Present consistent feedback to management regarding areas that need improvement.

Ensure 100% of clients participate in the client satisfaction survey.

Ensure all clients receive a return call within 24 hours of calling and leaving a message.

Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.

Creates, implements and monitors standard operating procedures.

Other duties as assigned

Reference: 199173508

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