Job Description

We are looking for an organized and proactive Assistant Commercial Service Manager to join our team. In this role, you will assist in managing the administrative team responsible for scheduling commercial service technicians, ensuring efficient operations and excellent customer service for both internal and external clients.

Key Responsibilities:

Assist in managing the administrative staff in charge of scheduling commercial service technicians.

Coordinate schedules and ensure timely and efficient service delivery.

Provide exceptional customer service to both external customers and internal team members.

Resolve scheduling conflicts and communicate changes effectively.

Maintain accurate records of service requests, schedules, and customer interactions.

Support the Commercial Service Manager in daily operations and special projects.

Collaborate with other departments to improve service delivery and customer satisfaction.