Housing Revenue Support Officer

Position: Housing Revenue Support Officer
Location: Adur
Hourly Rate: £13.69 per hour

Are you an organised, detail-oriented professional with strong numeracy and data management skills? Join our Housing team as a Housing Revenue Support Officer and play a vital role in ensuring the accurate and timely management of direct debits and rent refunds for our housing tenants.

Key Responsibilities:

Administer the Direct Debit process: calculate payments and amend Direct Debits for rent account changes.
Process rent refunds: calculate refunds, send claims, and handle refund requests.
Maintain efficient rent administration systems, ensuring smooth rent-related operations. Essential Skills:

Strong numeracy and data management capabilities.
Excellent planning, organising, and time management skills.
Proficiency in IT, including Microsoft and Google tools.
Ability to work under pressure while meeting deadlines.
A team player with excellent problem-solving abilities.
Confidentiality and a customer-friendly approach. Desirable Qualifications:

Experience in housing finance, direct debit management, and welfare benefits.
Knowledge of housing management systems, such as Orchard (MRI).
If you’re motivated, approachable, and adaptable, we want you on our team! Apply today to contribute to our community’s housing support services. Flexible working hours and training opportunities available. To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency