Service Designer (GDS)

• 3 months + (part time)
• Remote working
• (Inside IR35)

An opportunity has arisen working within Central Government for a Service Designer on an initial 3 month contract starting ASAP.

The Service Designer will engage with multi-disciplinary teams to work on prototyping and Alpha of a national service. Will be able to visualize and define new user journeys and service processes using service design methodologies as well as working on service design templates and maps throughout the product life cycle.

In additional you will continuously assess and optimize processes, support product approval and change management and define metrics and analyse data to present insights.

This role can be completed remotely and is likely expected to be part time at the below breakdown:

• Month one: (3 days per week)
• Month two: (2 days per week)
• Month three: (1 day per week)

Skills

• Service design experience including workshops, prototyping and communicating complex processes clearly.
• Using research and data to inform design.
• Visualization tools.
• Cross-functional collaboration.
• Working in an agile environment on multiple products with limited resources.
• Service design coaching.
• Jira/Confluence
• Government Service Standard and Manual.

If this opportunity is of interest and you would like to be considered, please do not hesitate to get in touch