I have an immediate requirement for a Digital Product Owner for my client based in Manchester City Centre.

The client is looking for someone who has previously led and managed the implementation of an online customer application and members area from inception to delivery. This is essential so please don't apply without it.

Job Purpose

The Digital Product Owner will research and determine the business' needs to create the end-to-end digital customer journey for its mortgages and unsecured loans. They will be the primary contact between business stakeholders and development teams and will drive forward the development of the digital customer journey product using agile methodologies.

They will gather and document requirements to present the vision and roadmap to deliver the objectives as well as acting as the voice of the customer throughout the SDLC process. Through working with cross functional teams, they will determine the path of which features to include and will pitch ideas for product features to stakeholders.

Key Responsibilities

• Collaborating with users and clients to understand and anticipate their needs and translate them into product requirements.
• Defining the vision for the Group's product.
• Creating a product road map based on this vision.
• Developing and documenting user stories and user story maps.
• Lead design workshops to solutionise business requirements.
• Manage the product backlog and continuously prioritise backlog items due to changing requirements.
• Oversee all stages of product development.
• Deliver demonstrations of the product increment and lead sprint review sessions to gather feedback on the features developed.
• Monitoring and evaluating product progress at each stage of the development process.
• Liaising with the product team and end-users to deliver updates.
• Participating in Scrum meetings and product sprints, acting as voice of the customer throughout the SDLC.
• Clearly define product requirements and work closely with UI/UX team to ensure the product UI/UX is aligned to the product goals.
• Understand product domains and explain complex issues in clear terms to both technical and non-technical stakeholders.
• Write thorough UAT scripts to validate product features against business/customer requirements.
• Lead the UAT process, manage feedback from the business customers/users until the feature is confirmed to meet the acceptance criteria.

Required skills and experience

Essential

• Previously lead and managed the implementation of an online customer application and members area from inception to delivery.
• Financial (Mortgage/Loans) sector experience.
• 3+ years' experience in a product owner role or taking a leading role in software development projects in a customer facing capacity.
• Excellent communication skills with the ability to talk to and present to a range of audiences, sometimes acting as a translator between technical and non-technical parties.
• Experience working with agile methodologies
• Excellent analytical skills and an informed, evidence based approach.
• The ability to work under pressure on multiple projects/products within your project timeframes.
• The ability to motivate others and lead change.
• A passion for creating solutions with a positive attitude to change.
• A strong interest in business and business development.
• A good understanding and grasp of information technology.
• Experience dealing with senior stakeholders.
• Ability to demonstrate an understanding of the role of a product owner.
• Excellent at documenting requirement specifications/development sprint tickets and producing timelines and supporting documentation to senior business leaders.
• Leading daily standups, 3 Amigo sessions and Scrums
• Excellent competency in using Microsoft products ie Word, Excel, Powerpoint, MS Projects.

Desirable

• Certified Product Owner certification.
• Experience working in an Agile environment.
• Qualified Scrum Master
• Experience using tools such as JIRA, DEVOPS, Bizagi/MS Visio, SLACK, and Google Apps.
• Experience using tools such as Balsamiq, Figma, Miro to draft UX/UI and mock ups .
• Educated to degree level (high grade).

The salary is upto £70k with an excellent benefits package.

Manchester City Centre based 3 days per week.