Service Coordinator

We have an opportunity for an experienced Service Coordinator to join our service team, based in the G69 Baillieston area.

Working as a Service Coordinator you will be responsible for the coordination and administration of the service and repair works carried out by our engineers calling on customer sites throughout Scotland.

Responsibilities Include:

* Logging calls from clients

* Arrange access and paperwork for engineers

* Small Repair - Sales /Quotes

* Dispatch calls and raise job cards

* Order materials

* Monitor PPM's

* Managing the Night call rota

* Manage timesheets

* Manage customer portals

Requirements:

At least 2 year's customer service experience

· Excellent IT and Administration Skills

· Good Written and Spoken communication skills

· Abel to meet targets and deadlines

· Meticulous attention to detail

Benefits include:

* 25 days holiday + bank holidays

* GP24 service- unlimited access with qualified GP's 24 hours all year round

* Orona Rewards Scheme including discounts and vouchers in over 800 stores

* Competitive salary

* Access to Eye Test vouchers

* Awards given for long term company service

* Competitive company sick pay scheme

* Life assurance