2nd Line Support Engineer - Norwich/Cambridge

CV-Library

Posted on Sep 12, 2024 by CV-Library
Norwich, Norfolk, United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time
Do you have experience in an MSP environment? Have you been in a 2nd Line Support role for around 2 years? Do you want to expand your knowledge and have room for growth?

If you answered yes to any of the above get in touch. Our client is an award-winning MSP with a plethora of opportunities. After opening not one but two new offices they are on a continued growth trajectory.

In return you will receive: 25 Day Holiday, Flexible profit share, Buy & Sell Holiday, Private Health Insurance, Electric Car Scheme, Income Protection, Enhanced Maternity & Paternity Packages, Hybrid Working.

Duties & Responsibilities:

* Setting up and supporting small and medium business networks.

* Supporting PCs and servers remotely and on-site (Win10, Win11, 2012, 2016, 2019 & 2022).

* Installing business computer systems.

* Office 365 maintenance, installation and migration.

* Supporting customer applications.

* Microsoft Exchange 2016/2019.

* Setting up email accounts.

* Managing DNS.

* Administration of IP Phone systems (via web-based interface).

* Working with a diverse client base in different industry sectors.

* Taking on technical lead responsibilities helping to shape and develop clients long-term IT Strategies.

* Expose to different and new technologies tailored to clients specific needs and requirements.

Knowledge:

* Onsite router installations

* Basic Firewall installation

* SSL VPN configuration

* Acronis backup setups and troubleshooting

* Writing comprehensive procedures

* Monitoring Alerts

* Network Switches

* Server Alerts

* Monitoring Deployment

* Completion of IT Solutions & Project Work

* Network Switches & Firewalls

* Active Directory/Azure Active Directory Implementation

* Office 365 Migration & Management

* SharePoint Deployment

* Public Wi-Fi

* UPS

* NAS Drive

* Microsoft Intune

If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy

Reference: 222315562

https://jobs.careeraddict.com/post/95126976
CV-Library

2nd Line Support Engineer - Norwich/Cambridge

CV-Library

Posted on Sep 12, 2024 by CV-Library

Norwich, Norfolk, United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time
Do you have experience in an MSP environment? Have you been in a 2nd Line Support role for around 2 years? Do you want to expand your knowledge and have room for growth?

If you answered yes to any of the above get in touch. Our client is an award-winning MSP with a plethora of opportunities. After opening not one but two new offices they are on a continued growth trajectory.

In return you will receive: 25 Day Holiday, Flexible profit share, Buy & Sell Holiday, Private Health Insurance, Electric Car Scheme, Income Protection, Enhanced Maternity & Paternity Packages, Hybrid Working.

Duties & Responsibilities:

* Setting up and supporting small and medium business networks.

* Supporting PCs and servers remotely and on-site (Win10, Win11, 2012, 2016, 2019 & 2022).

* Installing business computer systems.

* Office 365 maintenance, installation and migration.

* Supporting customer applications.

* Microsoft Exchange 2016/2019.

* Setting up email accounts.

* Managing DNS.

* Administration of IP Phone systems (via web-based interface).

* Working with a diverse client base in different industry sectors.

* Taking on technical lead responsibilities helping to shape and develop clients long-term IT Strategies.

* Expose to different and new technologies tailored to clients specific needs and requirements.

Knowledge:

* Onsite router installations

* Basic Firewall installation

* SSL VPN configuration

* Acronis backup setups and troubleshooting

* Writing comprehensive procedures

* Monitoring Alerts

* Network Switches

* Server Alerts

* Monitoring Deployment

* Completion of IT Solutions & Project Work

* Network Switches & Firewalls

* Active Directory/Azure Active Directory Implementation

* Office 365 Migration & Management

* SharePoint Deployment

* Public Wi-Fi

* UPS

* NAS Drive

* Microsoft Intune

If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy

Reference: 222315562

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