Job Description – Admin & Service Desk Manager

Salary: £42,000 - £50,000

Our client designs, installs, maintains, and supports high-level security solutions, with headquarters located in Hertfordshire.

As an independent, privately-owned company with over 25 years of experience, our client acts as a dedicated security partner to their clients, offering advice, the latest technology, a professional service, and an unbeatable client experience.

Exciting opportunity for a reliable and competent Admin & Service Desk Manager to join their team.

MAIN DUTIES

* Overseeing & assisting with daily admin tasks

* Invoicing, Reconciliation & Accounts overview (XERO)

* Maintenance Renewals

* Working closely with the Operations Manager on daily tasks

* Assisting in admin & ad hoc duties

* Overseeing & assisting with Service Calls

* Overseeing & assisting Purchasing & Statements

* Opening New Works within Simpro

* Assisting with Draft Quotes

* Vehicle/Fleet Management

* Booking hotels/flights/parking for working away

* Overseeing & Organising Permits

* Keeping documentation up to date in line with accreditations

REQUIREMENTS

Previous industry experience in a similar role

Experience with Word & Excel

Experience with Xero

Highly organised

Ability to multitask in a busy environment

Excellent written and verbal communication skills

EXPERIENCE IN THE FOLLOWING

Xero Accounting

Simpro CRM Software

Security Industry

NSI Gold Accreditation

Safe Contractor

Service Desk

PACKAGE

Based at our client's HQ Office – Hatfield

Annual Leave – 30 days including Bank Holidays

Private Healthcare (upon successful completion of 6-month probation)

Pension scheme (upon completion of 3-month employment)

Mon to Fri – 8am – 5pm (40 hours per week - 1-hour lunch break)

Annual Salary - £42-48k (Dependent on experience)