This growing telecom company are seeking an experienced Senior Credit Controller. You will work alongside 8 Billing team members and you will be responsible for the entire business to business credit control process which includes:

* Ensuring efficient and appropriate credit control and management controls are in place.

* Managing the credit control process for multiple brands with different criteria

* Identifying improvements within the debt collection process

* Posting and allocating customer payments, processing credit card payments, and issuing manual credits

* Managing the monthly direct debit collections as well as the direct debit bounces

* Producing client statements, sending reminders, and following the credit control process progressing to LBA

* Working from a specialist telecommunications billing platform as well as a new credit control software

* Ensuring the invoicing process is followed through.

* Contacting clients by telephone, email and post

* Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes.

* Managing write-offs, bad debt provisions, and setting up of payment plans.

* Monthly credit control reporting, ensuring the risk of bad debt is minimised.

* Reviewing and reporting on aged debtors

* Providing monthly reports to senior management on the current status of ledger

* Managing ad hoc credit control and AR related information requests

* Complete responsibility and accountability for all credit control and AR matters

To apply for the role, you will have:

* At least 2 years’ previous experience of end-to-end credit control and accounts receivable processes

* Experience of credit control of business’s rather than individuals

* Experience and understanding of legal procedures.

* Strong written and verbal communication skills especially during difficult customer negotiations

* Ability to work under pressure.

* Ability to multitask and prioritise workload.

* Able to work independently and proactively in an efficient manner.

* Uphold confidentiality and private matters.

* Excellent IT skills, specifically Microsoft, Excel, Outlook and Word

What’s on offer:

* Early work finish on a Friday

* Extensive career progression

* After probation you will be entitled to private healthcare, heavy discount on mobile phones and products

* A variety of options on holiday entitlement

* The option to work from home on a Friday after probationary period, but please note this role is office based in Stamford Hill