Your role will be to manage on a day-to-day basis, a team of trade operatives within a Social Housing setting to ensure that the correct repairs are undertaken safely and within the specified timescales. The ideal candidate would be from a trade background with experience in dealing with direct employees and dealing with any employee issues.

DUTIES

Ensuring that repairs are undertaken efficiently and cost-effectively, enabling efficient use of the team and compliance with Health and safety policies.
Holding performance meetings with team members, assisting with training and development of your team via toolbox talks, coaching etc.
Providing technical advice, support and guidance to operatives and following escalation procedures.
Undertaking quality assessments and providing instructions to rectify any snagging, defects and/or uncompleted works.
Liaising with tenants regarding the scope of service provision and resolving issues/managing expectations.
Assisting with training and development for operatives.
Ensuring all admin work is carried out in an accurate and timely manner.

SKILLS NEEDED

Strong technical knowledge – a trades background (carpentry, plumbing, roofing, groundworks, decorating etc)
Excellent organisational and communication skills
Ability to implement fully company policies and processes
Good Excel/Outlook and General IT skills
Good Commercial awareness and understanding of the impact of costs
Clean, Manual, UK Driving License (essential)
SSSTS or SMSTS Qualification

BENEFITS

23 days holiday + bank holidays (increasing throughout time served)
Ability to buy or sell up to 3 days holiday per year
Company vehicle with fuel card
Bupa healthcare scheme
Company pension scheme
Discounted gym memberships
Employee Assistance and Wellbeing Programmes
On-site parking
Company uniform, phone and laptop