Job title: Continuous Improvement Engineer

Responsible to: Operations Manager

Department: Operations

1) Purpose of job and primary objectives:

• To analyse operational processes and identify, evaluate and implement improvement
• To work within Operations and Supply Chain teams
• To develop new processes and policies.
• To learn and train manufacturing and business methods and train other staff

2) Main duties:

• Maintenance and control of internal documents that form part of the QMS. Including work orders and instructions, with revision, amendment and release activities.
• Staff training and support.
• Support of QA and NPI activity including investigation, data collection, and review.
• Application of problem solving, process control, data analysis,and teamwork.
• Ownership of yield, cycle time, conformance, and other metrics as appropriate
• To communicate with internal technical, logistical and sales departments to ensure appropriate corrective and preventive actions are identified and fully implemented in response to customer complaints.
• To carry out internal audits to an agreed audit schedule and to identify appropriate corrective and preventive actions assisting with the implementation of preventive actions as required.
• To support the non-conforming material process.
• To support the CAPA process.

3) Supervisory and managerial responsibilities:

None.

4) Other responsibilities: money, equipment, materials:

• To comply with relevant Health and Safety at Work requirements.
• Other reasonable jobs as required within the department including direct manufacturing for prototyping and production cover ( 5% of time).

5) Decision making:

• The identification and implementation of appropriate corrective and preventive actions with regard to the QMS.
• To identify customer complaints that may require the vigilance procedure to be invoked.

6) Knowledge and skills required:

• Degree level or similar in related subject.
• Internal auditing skill and experience to ISO 9001 and ideally ISO 13485.
• Microsoft Word. Excel (including pivots, xlookup and macros) Powerpoint and others.
• Ability to communicate across departments, at all levels, and externally to customers and suppliers.

7) Working Hours:

• The following working hours apply

08:00a.m. 16:00 p.m. Monday to Friday