Network Support Engineer - Juniper
London
Up to £42,000 + HYBRID + PROGRESSION

The Company:

Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced Network Support Engineer to join their IT team.

As the Network Support Engineer you will be working alongside a team of engineers and the IT Manager to provide Juniper Network support to customers. You will be part of a forward-thinking team, presenting ideas to improve ways of working, simplify solutions and improve the use of IT across the business. You will also benefit from exposure and support to take on more technical queries and fantastic opportunities to progress and further your career.

The Network Support Engineer Role:

Providing 2nd and 3rd line support to customers
Monitoring ongoing tickets
Troubleshooting and resolving complex network issues
Dealing with vendor escalation where needed
Processing design documents including network diagrams
Overseeing the running of the core network
Monitoring network performance and making recommendations based on performance analysis
Maintaining and improving the network configuration and infrastructure
The Person:

Experience in a Network Support Engineer, IT Support Engineer, 2nd Line Support, 3rd Line Support or other Service Desk role
Must have experience with Juniper Networks
Excellent knowledge of Microsoft 365, Microsoft Azure and Windows 10
Excellent communication at all levels, both written and verbal.
Able to work effectively and confidently under pressure.Get Recruited is acting as an Employment Agency in relation to this vacancy