We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers.
£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits
The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am - 6:00pm and 12:30pm - 9:00pm.
Customer Service Advisor’s Core Duties
* Manage and screen incoming calls, and forward them on appropriately
* Welcome and greet customers
* Show customers around
* Present the products to potential customers and answer questions
* Support in the organisation of customer events and launches
* Provide logistical and administrative support
* Be professional and courteous at all times
* Oversee the tidiness and cleanliness of the studio
Customer Service Advisor’s Skills Required
* Educated to A-level standard (preferable)
* Experience working with premium brands; luxury retail, high end catering or hotels
* Experience in face-to-face customer care and premium hospitality
* Good team working experience
* Outstanding communications and interpersonal skills
* Confident and polished speaker
* Best-in-class customer service skills
* Ability to multi-task
* Driving licence (class B) and driven for over 2 years
* Ability to work 5 days per week covering Monday to Sundays on a rotation basis
Are you enthusiastic about the Customer Service Advisor job? Send us your CV in a Word format today