Service Transition Manager

Permanent role

Stoke on Trent (5 days onsite)

As the Service Transition Manager, you will have:

• Proven experience in managing Service Transition projects in IT environments.

• Strong understanding of ITIL frameworks, IT service management processes, and best practices. ITIL V4 Managing Professional or V3 ITIL Service Transition (intermediate) preferred.

• SC clearance preferable (or willingness to undertake process) with a view to potentially undertaking DV clearance assessment.

• Ability to prioritise tasks, manage multiple projects simultaneously, and work effectively under pressure.

• Strong analytical and problem-solving abilities.

• Self-motivated with the ability to use initiative and prioritise proactively.

• Excellent communication and interpersonal skills.

• Experience with ITSM tools such as ServiceNow, Remedy, or Jira.

GCS is acting as an Employment Agency in relation to this vacancy.