Customer Service Advisor
Posted on Sep 11, 2024 by CV-Library
Hatfield, Hertfordshire, United Kingdom
Customer Service
Immediate Start
£12 - £12 Hourly
Full-Time
Pertemps are looking for customer service advisors for short term cover for our client in Hatfield. We are looking for someone to cover for 2-3 weeks.
Immediate Start!
Monday to Friday
8am - 5pm (can be flexible with shift times)
£12 per hour
Responsibilities
-Chasing for ETAs
-Act as the first point of contact for customers by dealing with a wide range of customer requests.
-Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.
-Develop and maintain good professional relationships with both internal and external customers.
-Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.
-Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.
-Manage and process a high volume of incoming emails and calls using the required software.
-Provides support with key administrative tasks
Immediate Start!
Monday to Friday
8am - 5pm (can be flexible with shift times)
£12 per hour
Responsibilities
-Chasing for ETAs
-Act as the first point of contact for customers by dealing with a wide range of customer requests.
-Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.
-Develop and maintain good professional relationships with both internal and external customers.
-Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.
-Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.
-Manage and process a high volume of incoming emails and calls using the required software.
-Provides support with key administrative tasks
Reference: 222304633
https://jobs.careeraddict.com/post/95084684
Customer Service Advisor
Posted on Sep 11, 2024 by CV-Library
Hatfield, Hertfordshire, United Kingdom
Customer Service
Immediate Start
£12 - £12 Hourly
Full-Time
Pertemps are looking for customer service advisors for short term cover for our client in Hatfield. We are looking for someone to cover for 2-3 weeks.
Immediate Start!
Monday to Friday
8am - 5pm (can be flexible with shift times)
£12 per hour
Responsibilities
-Chasing for ETAs
-Act as the first point of contact for customers by dealing with a wide range of customer requests.
-Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.
-Develop and maintain good professional relationships with both internal and external customers.
-Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.
-Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.
-Manage and process a high volume of incoming emails and calls using the required software.
-Provides support with key administrative tasks
Immediate Start!
Monday to Friday
8am - 5pm (can be flexible with shift times)
£12 per hour
Responsibilities
-Chasing for ETAs
-Act as the first point of contact for customers by dealing with a wide range of customer requests.
-Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.
-Develop and maintain good professional relationships with both internal and external customers.
-Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.
-Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.
-Manage and process a high volume of incoming emails and calls using the required software.
-Provides support with key administrative tasks
Reference: 222304633
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