Office Assistant (East Orange, NJ)
Posted on Sep 11, 2024 by Crosstown Plumbing
East Orange, NJ
Customer Service
Immediate Start
Annual Salary
Full-Time
Crosstown Plumbing is a successful plumbing store located in East Orange, NJ. We are looking for a reliable, friendly, and detail-oriented Office Assistant for our growing team! This role serves as the first impression of the company, but is also responsible for processing customer payments and completing daily office tasks, such as stocking the office and answering the phone. You will be responsible for providing customers with the best possible experience, while also managing the cash register and supporting our office staff. Additionally, you must be able to answer customer inquiries, provide basic company information, and balance daily cash register receipts. The ideal candidate must have strong math skills and be comfortable using a calculator.
Please note this role requires weekend hours and mandatory overtime as our store needs constant coverage. Hours during the week are typically 7:30-5:30pm and weekends are 8-3pm. If this sounds of interest to you, please submit your application today!
Why you should join us:
Competitive salary range between $19.00/hour-$22.00/hour
Robust health benefits
Vision insurance
Dental insurance
Paid vacation and sick time
401k program
Growth opportunities
Training opportunities
Annual vacation party
Job Responsibilities:
Process customer payments in-person and over the phone using correct type of payment (credit card, account, cash, or check)
Develop good working relationships with customers and coworkers
Assist in maintaining office organization and cleanliness
Answer and direct Crosstown’s phone lines with professionalism and courtesy
Keep office supplies fully stocked for employee use
Email customer forms as needed (credit application, account set up, authorization, etc.)
Maintain daily spreadsheets keeping track of monetary transactions and balance daily receipts
Key-in and check order details, including account name, account number, amount, and type of payment
Manage pick-up orders at the register from coordinating with sales team through getting required signatures
Monitor change drawer for accuracy and notify accounting team if change is needed
Handle paper and electronic filing, scan delivery records, ensure all accounts are reconciled and kept accurate, and research/resolve payment discrepancies
Provide our customers with the best possible customer service
Other ad-hoc requests as needed
Requirements
2+ years of experience in office support role
High School Diploma or G.E.D required; Associates degree or higher is preferred
Strong math and calculator skills required
Proven ability to achieve high levels of customer satisfaction
Ability to work overtime and weekend hours required
Responsible, enthusiastic self-starter with excellent verbal and written communication
High attention to detail and strong organizational skills
Experience with high-value transactions, which may be split between several forms of payment (cash, credit card, etc.) would be great, but not required!
Excellent customer service skills with a professional phone demeanor
Must demonstrate good problem-solving skills with patience and courtesy
Team player who is respectful and eager to help others
Proficiency in Microsoft Office and Excel
Please note this role requires weekend hours and mandatory overtime as our store needs constant coverage. Hours during the week are typically 7:30-5:30pm and weekends are 8-3pm. If this sounds of interest to you, please submit your application today!
Why you should join us:
Competitive salary range between $19.00/hour-$22.00/hour
Robust health benefits
Vision insurance
Dental insurance
Paid vacation and sick time
401k program
Growth opportunities
Training opportunities
Annual vacation party
Job Responsibilities:
Process customer payments in-person and over the phone using correct type of payment (credit card, account, cash, or check)
Develop good working relationships with customers and coworkers
Assist in maintaining office organization and cleanliness
Answer and direct Crosstown’s phone lines with professionalism and courtesy
Keep office supplies fully stocked for employee use
Email customer forms as needed (credit application, account set up, authorization, etc.)
Maintain daily spreadsheets keeping track of monetary transactions and balance daily receipts
Key-in and check order details, including account name, account number, amount, and type of payment
Manage pick-up orders at the register from coordinating with sales team through getting required signatures
Monitor change drawer for accuracy and notify accounting team if change is needed
Handle paper and electronic filing, scan delivery records, ensure all accounts are reconciled and kept accurate, and research/resolve payment discrepancies
Provide our customers with the best possible customer service
Other ad-hoc requests as needed
Requirements
2+ years of experience in office support role
High School Diploma or G.E.D required; Associates degree or higher is preferred
Strong math and calculator skills required
Proven ability to achieve high levels of customer satisfaction
Ability to work overtime and weekend hours required
Responsible, enthusiastic self-starter with excellent verbal and written communication
High attention to detail and strong organizational skills
Experience with high-value transactions, which may be split between several forms of payment (cash, credit card, etc.) would be great, but not required!
Excellent customer service skills with a professional phone demeanor
Must demonstrate good problem-solving skills with patience and courtesy
Team player who is respectful and eager to help others
Proficiency in Microsoft Office and Excel
Reference: 198514567
https://jobs.careeraddict.com/post/95078285
Office Assistant (East Orange, NJ)
Posted on Sep 11, 2024 by Crosstown Plumbing
East Orange, NJ
Customer Service
Immediate Start
Annual Salary
Full-Time
Crosstown Plumbing is a successful plumbing store located in East Orange, NJ. We are looking for a reliable, friendly, and detail-oriented Office Assistant for our growing team! This role serves as the first impression of the company, but is also responsible for processing customer payments and completing daily office tasks, such as stocking the office and answering the phone. You will be responsible for providing customers with the best possible experience, while also managing the cash register and supporting our office staff. Additionally, you must be able to answer customer inquiries, provide basic company information, and balance daily cash register receipts. The ideal candidate must have strong math skills and be comfortable using a calculator.
Please note this role requires weekend hours and mandatory overtime as our store needs constant coverage. Hours during the week are typically 7:30-5:30pm and weekends are 8-3pm. If this sounds of interest to you, please submit your application today!
Why you should join us:
Competitive salary range between $19.00/hour-$22.00/hour
Robust health benefits
Vision insurance
Dental insurance
Paid vacation and sick time
401k program
Growth opportunities
Training opportunities
Annual vacation party
Job Responsibilities:
Process customer payments in-person and over the phone using correct type of payment (credit card, account, cash, or check)
Develop good working relationships with customers and coworkers
Assist in maintaining office organization and cleanliness
Answer and direct Crosstown’s phone lines with professionalism and courtesy
Keep office supplies fully stocked for employee use
Email customer forms as needed (credit application, account set up, authorization, etc.)
Maintain daily spreadsheets keeping track of monetary transactions and balance daily receipts
Key-in and check order details, including account name, account number, amount, and type of payment
Manage pick-up orders at the register from coordinating with sales team through getting required signatures
Monitor change drawer for accuracy and notify accounting team if change is needed
Handle paper and electronic filing, scan delivery records, ensure all accounts are reconciled and kept accurate, and research/resolve payment discrepancies
Provide our customers with the best possible customer service
Other ad-hoc requests as needed
Requirements
2+ years of experience in office support role
High School Diploma or G.E.D required; Associates degree or higher is preferred
Strong math and calculator skills required
Proven ability to achieve high levels of customer satisfaction
Ability to work overtime and weekend hours required
Responsible, enthusiastic self-starter with excellent verbal and written communication
High attention to detail and strong organizational skills
Experience with high-value transactions, which may be split between several forms of payment (cash, credit card, etc.) would be great, but not required!
Excellent customer service skills with a professional phone demeanor
Must demonstrate good problem-solving skills with patience and courtesy
Team player who is respectful and eager to help others
Proficiency in Microsoft Office and Excel
Please note this role requires weekend hours and mandatory overtime as our store needs constant coverage. Hours during the week are typically 7:30-5:30pm and weekends are 8-3pm. If this sounds of interest to you, please submit your application today!
Why you should join us:
Competitive salary range between $19.00/hour-$22.00/hour
Robust health benefits
Vision insurance
Dental insurance
Paid vacation and sick time
401k program
Growth opportunities
Training opportunities
Annual vacation party
Job Responsibilities:
Process customer payments in-person and over the phone using correct type of payment (credit card, account, cash, or check)
Develop good working relationships with customers and coworkers
Assist in maintaining office organization and cleanliness
Answer and direct Crosstown’s phone lines with professionalism and courtesy
Keep office supplies fully stocked for employee use
Email customer forms as needed (credit application, account set up, authorization, etc.)
Maintain daily spreadsheets keeping track of monetary transactions and balance daily receipts
Key-in and check order details, including account name, account number, amount, and type of payment
Manage pick-up orders at the register from coordinating with sales team through getting required signatures
Monitor change drawer for accuracy and notify accounting team if change is needed
Handle paper and electronic filing, scan delivery records, ensure all accounts are reconciled and kept accurate, and research/resolve payment discrepancies
Provide our customers with the best possible customer service
Other ad-hoc requests as needed
Requirements
2+ years of experience in office support role
High School Diploma or G.E.D required; Associates degree or higher is preferred
Strong math and calculator skills required
Proven ability to achieve high levels of customer satisfaction
Ability to work overtime and weekend hours required
Responsible, enthusiastic self-starter with excellent verbal and written communication
High attention to detail and strong organizational skills
Experience with high-value transactions, which may be split between several forms of payment (cash, credit card, etc.) would be great, but not required!
Excellent customer service skills with a professional phone demeanor
Must demonstrate good problem-solving skills with patience and courtesy
Team player who is respectful and eager to help others
Proficiency in Microsoft Office and Excel
Reference: 198514567
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