Manager, End User Computing

Salary: Open + Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• Bachelor's degree
• 7+ years of hands-on experience in managing Microsoft environments
• 5+ years of hands-on experience managing Active Directory & Azure
• 3+ years of hands-on experience with Microsoft Exchange and Group Policy
• 3+ years of hands-on experience with Microsoft O365 and Intune
• Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack
• Experience working with hybrid cloud environments
• Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention
• Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019)

Responsibilities

• Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions
• Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
• Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services
• Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
• Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements
• Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements
• Lead technology projects from initiation to completion ensuring timely delivery within budget and scope
• Remove barriers and obstacles from end user technology to enable the business
• Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency
• Analyze impact from process changes to risks and controls within processes