Job Purpose:

The Building Fabric Technician is a multi-site role offering building fabric maintenance services across a range of disciplines aimed at keeping services and costs in-house. There work includes a mix of PPM and reactive building fabric works internally and externally to include:

Building

* Roof - repair roof leaks, gutter and gully repairs and replacement

* Brickwork – repairs to walls

* Floor – repair and replacement of vinyl and ceramic tiles

* Car Park / yard works

Fabric

* Install and repair internal cladding, wall tiling, doors, protection works, office workstations, signage, carpentry, plastering and general shop fittings.

* Painting and decorating

* Carry out minor painting repairs.

* Plumbing and drainage

* Replace toilets, sinks, drainage lines and sanitary units and panels.

* Repair leaking taps and washers.

Joinery

* Wall, floor, and associated fittings repairs.

* Ironmongery and hardware repairs and replacement.

Planned Maintenance

* Roller shutters – annual PPM and reactive repairs

* Trolley bay – bi-annual PPM

Key Accountabilities

- Attend training courses as and when necessary, by the company.

- To carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications agreed with M&S.

- Complete all necessary PPM’s and reactive maintenance schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and as required.

- Carry out all tasks in accordance with specific KPI’s.

- Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary.

- Monitor and update the Mercury system including live job updates.

- Prioritising and completing minor maintenance and repair work to agreed timescales.

- Ability to maintain/repair a range of building fabrics and ground works, to recognised standards whilst working with minimum supervision.

- To liaise with project teams on store alterations, modernisations, and other relevant works.

- To identify non-repairable issues and promptly advise the AMM of findings, with recommendations regarding suitable alternatives.

- Although aligned to an area for the purpose of PPM completion there may be times that the BFT may be required to attend other sites to carry out work.

- Support other City technicians/teams with any major or minor maintenance work.

- Comply with the company policies and procedures.

- Complying with the company Health and Safety Policy at all times.

- Complete all mandatory online training and Evolve modules.

- Represent the company in a professional manner at all times and develop a good working relationship with City and client colleagues.

- Work with company and client colleagues to ensure laid-down standards of quality are maintained at all times.

- Ensure that all costs are approved.

Financial Responsibilities:

- To carry out work in the most cost-efficient manner.

Knowledge, Skills and Abilities:

- Educated to GCSE / Standard Grade level as a minimum.

- Level 2 NVQ General Building Operations or similar is essential

- A valid CSCS is essential.

- Level 2 Diploma in Construction Skills Bench Joinery, or a Level 2 Extended Diploma in Site Carpentry is desirable.

- Level 2 NVQ in Painting and Decorating is desirable.

Specific Knowledge:

- Previous experience in shopfitting or building maintenance is required.

- Ability to maintain and repair a range of equipment.

- Quality of repairs and maintenance.

- Speed and efficiency of work.

- Problem Solving.

- Good PC Skills – iPad.

- Full driving license.

Behaviours:

- Helpful/professional manner.

- Customer focused.

- Self-motivated.

- Flexible approach to your work is an essential requirement.

- You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service