Temporary Customer Service Assistant - £12p/h - Birmingham

We are currently seeking a temporary Reception & Customer Service Assistant to serve as the initial point of contact for residents at this luxury student accommodation. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.

The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service. Your goal will be to exceed customer expectations and establish a strong connection with each resident to understand and meet their needs.

Key Requirements:

Prior experience in customer service is essential
Experience in administrative and reception duties is preferred
Proficiency in IT
Customer-focused with experience in a service-oriented environment
Excellent organisational and communication skills, with the ability to multitask
This is a temporary role that starts immediately and will include some weekends. Apply now for immediate consideration!

(RitzRecEmpBus)