Robert Half have partnered with a growing retail brand in the Milton Keynes area as they look to recruit a Systems Administrator on a permanent basis.

Responsibilities :

• Build and maintain systems to include Servers, networks, applications, etc.
• Manage and resolve tickets by providing 1st to 3rd line technical support to end users.
• Create, maintain and update documentation relating to all hardware and software systems.
• Work with the HQ security team to ensure compliance to maintain Security standards on all systems.
• Maintain and manage the local disaster recovery process and documentation.
• Serve as an escalation point for IT support technicians and internal stakeholders.
• Follow security best practices when deploying, upgrading, maintaining IT systems and services.
• Experience in project management.
• Ensure monitoring systems are in place and documented.
• Knowledge of ITIL and Prince 2 would be desirable.
• Seeks continuous improvement opportunities and ensures complete life cycle of implementation of systems and processes that support the overall organization.
• Availability outside of regular hours for escalations and special projects will be required.

Competencies:

• Working knowledge of networks and related protocols.
• Experience working with Microsoft Azure
• Skilled at troubleshooting, reporting and escalating IT related issues.
• Experience in managing an O365 environment (Hybrid Cloud a plus)
• Working knowledge of virtualisation technologies such as VMWare
• Ability to work under pressure and adapt quickly to shifting priorities
• Possess excellent verbal and written communication skills
• Technical competence in installing and configuring new hardware/software/systems.
• Comfortable with PowerShell and other Scripting technologies
• Proven history of process implementation and management

Desired experience:

• Experience supporting end users, providing technical assistance, and resolving technical issues for Windows Servers and workstations
• Previous experience in a dedicated server/network/systems support role
• Experience working with cloud providers preferred
• Experience working with Enterprise backup solutions (Rubrik, Veeam, etc.)
• Experience working with Microsoft Intune
• Provide world-class customer service
• Ability to work well independently and collaborate as part of a team in a fast-paced, growing company
• Linux Desktop/Server experience would be desirable
• VMware experience desirable
• Meraki experience desirable
• Experience in managing Active Directory, group policies, and domain replication
• Security training/certification a plus (CompTIA Security+ or equivalent).

Salary/logistics:

• £45,000-£50,000 basic salary
• Company bonus scheme
• Onsite working in the Milton Keynes offices

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