Start Date: November 2024

Work Location: Hybrid - 1 day a month on-site (North & South England)

IR35 Status: Inside IR35

Interview Process: 2 Stage, MS Teams

Want to join an enterprise project, working for a highly reputable IT consultancy alongside a top Microsoft team? Delivering for a high profile, public services end client.

Please note: Any successful candidate must hold live & active UK security clearance (SC) less than 7 years old.

Responsibilities:

• Understanding client business processes and needs and translate them into functional requirements for Dynamics CRM (Customer Engagement) solutions
• Design, configure, test, and deploy customized Dynamics CRM (CE) applications that meet the clients' expectations and industry best practices
• Provide guidance and support to junior consultants and developers on Dynamics CRM (CE) functionalities and integrations, especially on Power Automate workflows and connectors
• Collaborate with other teams and stakeholders to ensure the quality and timely delivery of Dynamics CRM (CE) projects
• Troubleshoot and resolve any issues or bugs related to Dynamics CRM (CE) applications
• Provide training and documentation to end-users and administrators on how to use and maintain Dynamics CRM (CE) solutions
• Travel as required for the project
• Obtain certifications to strengthen your role and Microsoft Practice capabilities.

Key Skills:

• Active & Live SC Clearance
• Min. 5 years of experience in Dynamics CRM (CE) consulting, including design, configuration, testing, deployment, and support
• Expert in Dynamics CRM (CE) functionalities and modules, such as sales, service, marketing, field service, and project service automation
• Power Automate experience - creating and managing workflows and connectors
• Client facing experience
• Understanding of Data Governance and Information Protection