We are looking for EUD Engineer's to work for our Public Sector client on an initial 6 month assignment

Location: Hampshire (various locations)

About the role: EUD Engineer's required on an initial 6 month assignment. Must have capability to travel to different locations across both Forces and undertake all

Assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential

Essential Skills:
The ideal candidates will have a recent background as a Support Engineer with the following skills/experience:

• Previous experience working in ICT operational delivery.
• Proven experience of supporting Windows 10, smartphones, laptops and desktops.
• Previous experience of resolving incidents, requests and problems.
• Proven experience of identifying and delivering service improvements.
• Excellent customer experience ethos.
• Proven experience of creating procedure and knowledge base documentation.
• Strong troubleshooting and diagnostics skills.

Desirable skills:

• Preferable ITIL V3Foundation or ITIL V4 equivalent.
• Preferable Experience using ServiceNow.