An award-winning luxury medical clinic based in the heart of West London are looking for an exceptional Clinic Coordinator for their state-of-the-art aesthetic skin clinic. You will be working as part of a dynamic team directly with medical consultants and working closely with the Medical Director. They are seeking a full time, hardworking and approachable person for this new clinic. If you are energetic, motivated, looking to learn more and grow in the industry you will go very far. The ideal candidate has a warm personality, team-oriented, organised with a focus on attention to detail, and impeccable customer service. If you would like to be part of a dynamic team, treating VIP clients with the highest level of care and service, this is the job for you!

Requirements:

* Proven work experience as a Receptionist, Front Office Representative or similar role.

* Minimum 2 years’ experience in aesthetic industry.

* Excellent organisational skills with a great attention to detail.

* Strong multitasking and time-management skills, with the ability to prioritise tasks.

* Industry knowledge.

Responsibilities include:

* Meet and greet patients.

* Booking appointments.

* Ensuring a high standard of hygiene throughout the non-clinical areas.

* Coordinating and managing the diary.

* Laise with clinical team to ensure the smooth running of the client’s journey within the clinic.

* Ensure all the client’s needs are met while visiting the clinic to deliver 5-star customer service.

* Record keeping for client’s database.

* Planning and coordinating clinic events.

* Ad hoc receptionist and administrative tasks.

* Cashiering and sale of products.

Benefits:

* Career progression.

* Competitive salary.

* Employee discounts.

* Fantastic company culture.

* One free treatment per month.

* Discounted treatments and products including injectables for you, friends and family.

* Ongoing training and development.

Working hours:

* 5 days p/w incl. weekends