Job Description

TECHNICAL SERVICE MANAGER

If you are an experienced Automotive Technician, who’d like to run the shop someday, this role is for you. The Technical Service Manager is a full-time Automotive Technician / Assistant Shop Manager, responsible for repairing and maintaining Guest’s vehicles, along with the efficient, productive, and safe operation of our Service Bays. As an entry level Management position, the Technical Service Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management and Technician training program covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.

Pay is based on experience plus incentives.

Responsibilities

Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform

Oversee and audit courtesy automotive inspections and services performed by Technicians

Train teammates and perform work identified during audits

Secure our guests’ approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area

Complete automotive inspections on every vehicle you service and perform any repairs and maintenance

Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed