Job summary

Purpose of role
To deliver market research that supports the implementation of NS&I's Inspire & Invest strategy. The role holder will build and maintain relationships with teams across NS&I and deliver tailored market research activity that aligns to their strategic goals.

Please see role profile for full list of responsibilities.

Essential experience

• In-depth experience of managing and delivering multiple research projects within a commercial setting
• In-depth experience of a variety of research methodologies and the ability to accurately analyse and interpret research findings, and apply them to a business setting
• Experience managing a portfolio of internal customers
• Experience working with, and managing relationships with research agencies
• Substantial experience of presenting to senior audiences

Essential skills

• Excellent planning & organisational skills
• Ability to work with suppliers and clients
• Excellent communication & report writing skills
• Ability to manage projects and staff

Essential technical knowledge

• Knowledge of a wide range of current and emerging (market) research techniques
• Knowledge of statistics techniques (basic and advanced)
• Knowledge and experience of using statistical packages (eg SPSS) and survey platforms (eg Qualtrics)
• Advanced Excel and PowerPoint skills

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Managing a Quality Service
• Working Together

Alongside your salary of £46,114, National Savings and Investments contributes £13,359 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.

Some benefits of working at NS&I include:

• Learning and development tailored to your role

• An environment with flexible hybrid working options

• 9 day fortnight scheme

• A culture encouraging inclusion and diversity

• A Civil Service pension with an average employer contribution of 27%

• Generous annual leave - starting at 25 days, increasing to 30 days

• Performance related variable pay bonus

• Enhanced maternity, paternity, adoption and shared parental leave