Job Description

Job Title:

Automotive Service/Sales Advisor

Location:  

8110 FM 423 Frisco, TX 75034

Job Overview:

As an Automotive Service Advisor with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

Greet every guest that enters our facility with hospitality and respect

Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand

Manage the store’s workflow in an effective and efficient manner

Consistently and effectively sell our services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long-term relationships between the store, yourself and our customer

Directs, coordinates, and participates in performing customer service activities

Shuttle guest as needed in CBA branded vehicle

Ensure that all repairs are performed to proper specifications.

Work together as a team and assist other employees as needed

Other duties as assigned