Director of Rooms
Posted on Sep 7, 2024 by Stanly Ranch
Napa, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
Join our team as the Director of Rooms and become one of the authors of our story. Join our team as Director of Rooms and become one of the authors of our story. The Director of Rooms will oversee all aspects of the Ranch House Operation (Front Desk, Bell/Valet, PBX, Concierge/Itinerary Design) and Housekeeping. The Director of Rooms will lead with our ENRICH values thereby creating and supporting a cohesive team and will be key in building interdepartmental collaboration.
You will have the Opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.
Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. The key responsibilities for this position are:
Lead by example and uphold brand standards, target guest needs, and ensure team member engagement.
Provide strategic and hands on leadership to oversee all areas of both Front and Heart of House Rooms Division to success in achievement of team member engagement, NPS and financial goals. Areas of responsibility include:
Ranch House - front desk operations & guest relations
Ranch Hands - Bell/Valet
Itinerary Design/Concierge
Beehive - PBX
Housekeeping
Recruit, develop & mentor department leaders in each of the above noted areas
Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence
Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
Serve as a thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
Maintain and champion the Auberge Resorts Collection Culture on property.
Maintain knowledge of market trends, property systems, and standards.
Targeted compensation range - $150,000 - $160,000 annually on an exempt basis + incentive
Join our team as the Director of Rooms and become one of the authors of our story. Join our team as Director of Rooms and become one of the authors of our story. The Director of Rooms will oversee all aspects of the Ranch House Operation (Front Desk, Bell/Valet, PBX, Concierge/Itinerary Design) and Housekeeping. The Director of Rooms will lead with our ENRICH values thereby creating and supporting a cohesive team and will be key in building interdepartmental collaboration.
You will have the Opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.
Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. The key responsibilities for this position are:
Lead by example and uphold brand standards, target guest needs, and ensure team member engagement.
Provide strategic and hands on leadership to oversee all areas of both Front and Heart of House Rooms Division to success in achievement of team member engagement, NPS and financial goals. Areas of responsibility include:
Ranch House - front desk operations & guest relations
Ranch Hands - Bell/Valet
Itinerary Design/Concierge
Beehive - PBX
Housekeeping
Recruit, develop & mentor department leaders in each of the above noted areas
Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence
Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
Serve as a thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
Maintain and champion the Auberge Resorts Collection Culture on property.
Maintain knowledge of market trends, property systems, and standards.
Targeted compensation range - $150,000 - $160,000 annually on an exempt basis + incentive
Reference: 196662096
https://jobs.careeraddict.com/post/94980835
Director of Rooms
Posted on Sep 7, 2024 by Stanly Ranch
Napa, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
Join our team as the Director of Rooms and become one of the authors of our story. Join our team as Director of Rooms and become one of the authors of our story. The Director of Rooms will oversee all aspects of the Ranch House Operation (Front Desk, Bell/Valet, PBX, Concierge/Itinerary Design) and Housekeeping. The Director of Rooms will lead with our ENRICH values thereby creating and supporting a cohesive team and will be key in building interdepartmental collaboration.
You will have the Opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.
Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. The key responsibilities for this position are:
Lead by example and uphold brand standards, target guest needs, and ensure team member engagement.
Provide strategic and hands on leadership to oversee all areas of both Front and Heart of House Rooms Division to success in achievement of team member engagement, NPS and financial goals. Areas of responsibility include:
Ranch House - front desk operations & guest relations
Ranch Hands - Bell/Valet
Itinerary Design/Concierge
Beehive - PBX
Housekeeping
Recruit, develop & mentor department leaders in each of the above noted areas
Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence
Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
Serve as a thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
Maintain and champion the Auberge Resorts Collection Culture on property.
Maintain knowledge of market trends, property systems, and standards.
Targeted compensation range - $150,000 - $160,000 annually on an exempt basis + incentive
Join our team as the Director of Rooms and become one of the authors of our story. Join our team as Director of Rooms and become one of the authors of our story. The Director of Rooms will oversee all aspects of the Ranch House Operation (Front Desk, Bell/Valet, PBX, Concierge/Itinerary Design) and Housekeeping. The Director of Rooms will lead with our ENRICH values thereby creating and supporting a cohesive team and will be key in building interdepartmental collaboration.
You will have the Opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.
Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. The key responsibilities for this position are:
Lead by example and uphold brand standards, target guest needs, and ensure team member engagement.
Provide strategic and hands on leadership to oversee all areas of both Front and Heart of House Rooms Division to success in achievement of team member engagement, NPS and financial goals. Areas of responsibility include:
Ranch House - front desk operations & guest relations
Ranch Hands - Bell/Valet
Itinerary Design/Concierge
Beehive - PBX
Housekeeping
Recruit, develop & mentor department leaders in each of the above noted areas
Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence
Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
Serve as a thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
Maintain and champion the Auberge Resorts Collection Culture on property.
Maintain knowledge of market trends, property systems, and standards.
Targeted compensation range - $150,000 - $160,000 annually on an exempt basis + incentive
Reference: 196662096
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