Job Description

The Senior Manager, Account Executive is responsible for strategically growing Visa’s business in selected global partnership(s) in the Big Tech segment. Success in the role will require an experienced business and sales professional with demonstrated expertise in 

Leading partnerships, actively engaging stakeholders, including senior executives, across large and strategic global relationship(s)

Identifying and executing new revenue-generating partnership opportunities by collaborating with clients and internal partners to develop creative solutions. 

Analyzing, operating and optimizing current business, often collaborating with partners including regional Digital Partnerships teams that manage the partnership(s) locally, Visa's Core Product and Digital Solutions teams, as well as other cross functional team members such as working in Legal, Finance, Marketing, Risk, Client Services and Fintech/Crypto.  

Motivating team performance through outstanding professional, collaboration, learning and leadership skills.

This role reports to the VP, Global Digital Partnerships.

Primary Responsibilities:

Partnership Growth & Business Leadership

Be accountable as the leader of selected global digital partnership(s)

Develop and execute customized partnership strategy, objectives, quarterly key results and supporting plans to increase revenue and overall performance for the strategic partnership(s) 

Meet annual and quarterly performance targets for the partnership(s)

Lead the account, relationship management and sales planning for these accounts, ensuring that Visa’s and client's shared business objectives are met

Align cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology.

Lead the development, negotiation and signing of agreements

Maintain high level of client satisfaction, as measured by Visa annual survey

Stakeholder Management

Develop clear understanding of motivations and objectives of internal client stakeholders

Align interests to assure continued and improved attainment of partnership objectives

Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership(s)

Escalate concerns appropriately, represent client interests effectively, and 

Product Solutioning & Opportunity Development

Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner

Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity development

Drive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop

Partnership Execution & Satisfaction

Sharpen overall execution of the partnership and drive high client satisfaction score

Work with cross functional teams to ensure partner implementations are on track and delivering against plan

Take the lead in solving problems that arise during the execution of programs with partners

Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Collaboration, Communication & Leadership Skills:

Work well with members of the team on all assignments – follow leadership principles

Report to and interact with senior management and executives to indicate the status of the partnership progress, plans and pain points with mitigations

Proactively educate the Visa organization on market developments and partner opportunities

Segment Expertise & Thought Leadership:

Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms

Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader

Support the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and related services

This is a hybrid position. Employees in hybrid roles are expected to work from the office on 3 set days each week (determined by Visa executive leadership and the office site), with an expectation of being in the office at least 50% of each work week, including time at client sites or on business travel.