Assistant Service Manager - Shop Team (Aldinger)
Posted on Sep 7, 2024 by Aldinger Co.
Dallas, TX
Retail Trade
Immediate Start
Annual Salary
Full-Time
The Role:
We are seeking an assistant service manager to join our Aldinger Shop Team.
In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction.
The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes.
Day to Day Responsibilities:
Oversee the workflow and scheduling of all calibrations and repair work
Inspect, receive, and create work orders for customer items needing calibration
Create quotes and estimates for calibration jobs and services
Organize purchase orders and secure payments for services rendered
Communicate with customers by providing status for orders
Communicate with customers by making corrections or amendments to certificates
Follow up with customers who have items that are due for upcoming calibrations
Requirements
Basic Qualifications:
Ability to lift 50 pounds
Strong attention to detail and the ability to work independently.
Excellent customer service skills.
Excellent organizational, prioritization, and administrative skills.
Excellent presentation, written and personal communication skills
A focus on high quality outcomes and business profit
Able to multitask, problem solve and manage projects under pressure
Nice to Have:
Experience as a Coordinator or Scheduler
Experience as an Assistant Service Manager
Benefits
Health insurance
Dental insurance
Vision insurance
401(k) with matching
Company Paid Life Insurance
Paid Time Off
Paid Holidays
Company equipment needed for the job
We are seeking an assistant service manager to join our Aldinger Shop Team.
In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction.
The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes.
Day to Day Responsibilities:
Oversee the workflow and scheduling of all calibrations and repair work
Inspect, receive, and create work orders for customer items needing calibration
Create quotes and estimates for calibration jobs and services
Organize purchase orders and secure payments for services rendered
Communicate with customers by providing status for orders
Communicate with customers by making corrections or amendments to certificates
Follow up with customers who have items that are due for upcoming calibrations
Requirements
Basic Qualifications:
Ability to lift 50 pounds
Strong attention to detail and the ability to work independently.
Excellent customer service skills.
Excellent organizational, prioritization, and administrative skills.
Excellent presentation, written and personal communication skills
A focus on high quality outcomes and business profit
Able to multitask, problem solve and manage projects under pressure
Nice to Have:
Experience as a Coordinator or Scheduler
Experience as an Assistant Service Manager
Benefits
Health insurance
Dental insurance
Vision insurance
401(k) with matching
Company Paid Life Insurance
Paid Time Off
Paid Holidays
Company equipment needed for the job
Reference: 196680799
https://jobs.careeraddict.com/post/94962454
Assistant Service Manager - Shop Team (Aldinger)
Posted on Sep 7, 2024 by Aldinger Co.
Dallas, TX
Retail Trade
Immediate Start
Annual Salary
Full-Time
The Role:
We are seeking an assistant service manager to join our Aldinger Shop Team.
In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction.
The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes.
Day to Day Responsibilities:
Oversee the workflow and scheduling of all calibrations and repair work
Inspect, receive, and create work orders for customer items needing calibration
Create quotes and estimates for calibration jobs and services
Organize purchase orders and secure payments for services rendered
Communicate with customers by providing status for orders
Communicate with customers by making corrections or amendments to certificates
Follow up with customers who have items that are due for upcoming calibrations
Requirements
Basic Qualifications:
Ability to lift 50 pounds
Strong attention to detail and the ability to work independently.
Excellent customer service skills.
Excellent organizational, prioritization, and administrative skills.
Excellent presentation, written and personal communication skills
A focus on high quality outcomes and business profit
Able to multitask, problem solve and manage projects under pressure
Nice to Have:
Experience as a Coordinator or Scheduler
Experience as an Assistant Service Manager
Benefits
Health insurance
Dental insurance
Vision insurance
401(k) with matching
Company Paid Life Insurance
Paid Time Off
Paid Holidays
Company equipment needed for the job
We are seeking an assistant service manager to join our Aldinger Shop Team.
In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction.
The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes.
Day to Day Responsibilities:
Oversee the workflow and scheduling of all calibrations and repair work
Inspect, receive, and create work orders for customer items needing calibration
Create quotes and estimates for calibration jobs and services
Organize purchase orders and secure payments for services rendered
Communicate with customers by providing status for orders
Communicate with customers by making corrections or amendments to certificates
Follow up with customers who have items that are due for upcoming calibrations
Requirements
Basic Qualifications:
Ability to lift 50 pounds
Strong attention to detail and the ability to work independently.
Excellent customer service skills.
Excellent organizational, prioritization, and administrative skills.
Excellent presentation, written and personal communication skills
A focus on high quality outcomes and business profit
Able to multitask, problem solve and manage projects under pressure
Nice to Have:
Experience as a Coordinator or Scheduler
Experience as an Assistant Service Manager
Benefits
Health insurance
Dental insurance
Vision insurance
401(k) with matching
Company Paid Life Insurance
Paid Time Off
Paid Holidays
Company equipment needed for the job
Reference: 196680799
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