Greet patients professionally both in person and on the phone

Promptly answering incoming calls

Properly referring questions and issues to the appropriate provider or staff members

Optimizing provider schedules and patient satisfaction with efficient scheduling

Checking patients in and having them complete any necessary paperwork

Comforting patients by anticipating anxieties and effectively answering questions

Ensuring patient chart is up to date when checking patients in for appointments

Verifying financial records and collecting patient copays/coinsurance and balances

Requirements

Customer service experience

Healthcare experience

Flexibility

Benefits

$16-$18 per hour

25 hours per week with flexibility of more

Stability