PURPOSE OF THE POSITION

Support all administration requirements within the Compliance Team. Liaising / working alongside Suppliers and the Customer dealing with daily reports and supporting the Compliance Department.

ESSENTIAL JOB FUNCTIONS

Ensure that all queries and tasks are dealt with efficiently and with professionalism.
Support colleagues daily at a highly professional level.
Maintain all in-house excel spread sheets - Planners.
Daily Reports - Preparation and summary of reports
Analysing data
Processing and reporting on traffic infringements and fines.
Meeting KPI's
VOR Reporting daily
Ensure fleet is 100% safe & legal in line with the contract & KPI's.
Supporting the management of Service/MOT Planners with accurate inputting of data
Supporting of audit's
V5's & RFL process for the Fleet
Timely processing of Service documentation to ensure smooth invoicing process & to ensure we remain within KPI.
Supporting the Compliance Team Leader with daily tasks and expectations.
Booking the required number of services per day as per set objectives
Escalating any issues to the team leader
Ensuring correct booking process is always followed.

BASIC QUALIFICATIONS

Education:

Functional skills Math's and English
Educated to GCSE or equivalent (Grade B or above)Experience:

Administrative Experience - essential
Mechanical background - desirable

Knowledge and Skills:

Knowledge of the transport/automotive/refrigeration Industry - desirable but not essential as training will be provided.
Database management
Knowledge of Kerridge/R2C - desirable
IT literate (Microsoft Office/strong Excel knowledge - Advanced level)
Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
Meeting deadlines, task orientated and prioritization.
Methodical, systematic
Excellent front-line customer handling skills, building relationships.
Strong attention to detail - essential
To be highly self-motivated and able to work individually and as part of a team