Are you a passionate, organised and ambitious IT Support Analyst with exceptional end user support skills looking to work with a growing and fast paced organisation based in Glasgow City Centre?

If so please read on

Client Details

A growing UK wide business with an office based in Glasgow City Centre

Description

You will be working with a growing business providing day to day support to end users taking ownership of IT tickets in order to find a resolution for your customers. You will be working within a company that really invests in their people in terms of training and development long term. In this role you will be rewarded with a competitive salary of up to £30,000 per annum depending on experience with a host of further benefits including 29 days annual leave, company pension and ongoing on-the-job training and development.

If this sounds interesting to you, please read on

What you will bring to the role:

• Strong exposure to Active Directory, MS Windows 10, 11 and Office 365.
• Excellent communication skills with the ability to confidently communicate and work with end users to find a resolution to their IT issues.
• Experience working with Windows Group Policy to create and apply user groups and permissions would be highly advantageous.
• The ability to work within the businesses Service Level Agreements is very important within this role.
• You will take ownership and responsibility of IT tickets inclusive of all communications and resolution.
• Installing, configuring and maintaining of computer software, hardware, networks, mobile devices and printers.

Profile

The Successful Applicant:

This is a great role for a driven and forward-thinking Helpdesk Analyst looking to really shape their IT career and take it to the next level

Job Offer

If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long.