Security Shift Manager

Posted on Sep 4, 2024 by Ocean Casino Resort
Atlantic City, NJ
Health & Safety
Immediate Start
Annual Salary
Full-Time
About the Role

The Shift Manager Security is responsible for overseeing the operation of the Security Department on an assigned shift to maintain a safe and secure environment for our customers, team members and Company Assets.

Position Responsibilities

Supervise, plan and schedule security activities for the Security Shift Supervisors as directed by management

Assign work to Security Supervisors, Security personnel and establish priorities

Respond to all non-routine incidents in a management capacity ensuring appropriate action is taken and notifications are made

Review and evaluate security reports for accuracy and completeness

Ensure all incidents are thoroughly investigated and appropriate action is taken and proper notifications are made

Responsible for training all security personnel on shift

Acts in relation to employees, customers and/or the general public in a manner consistent with the best interests of the organization

Assists in establishing, administering and evaluating Department policies and objectives, including standards of performance

Conduct follow-up investigations on reports as directed

Assure that Casino Control Commission regulations and requirements are met and followed by all Security personnel

In the event of a life-threatening fire, shooting, flood or other disaster, the Manager will coordinate the emergency activities including notification of police, fire, VP Security, Senior Vice President and or GENERAL MANAGER (CEO) until the arrival of the responsible fire/police department or executive

Complies with all New Jersey regulatory requirements

Essential Functions

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Requires acute sense of smell and sound, ability to talk on and hear a two-way radio and telephone

Visual Acuity correctable to 20/20, normal color, peripheral and night vision

Tolerate varying conditions of noise level, temperature, illumination and air quality

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Must be able to work under adverse conditions, including overtime, evenings, weekends, holidays and testify in court on and off duty

Contact with team members and customers

Must be able to lift/push/pull up to 40 lbs

Requirements

High school diploma or equivalent required

Four (4) years’ experience in casino security or law enforcement field in a supervisory position

Advanced customer service and problem-solving skills as well as the ability to speak, read and write in English

Excellent interpersonal, verbal and written communication skills required.

Proficient at investigating incidents and report writing

Computer related experience required

Must have a valid New Jersey driver’s license

Benefits

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k,)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off

Reference: 195480896

https://jobs.careeraddict.com/post/94849332

Security Shift Manager

Posted on Sep 4, 2024 by Ocean Casino Resort

Atlantic City, NJ
Health & Safety
Immediate Start
Annual Salary
Full-Time
About the Role

The Shift Manager Security is responsible for overseeing the operation of the Security Department on an assigned shift to maintain a safe and secure environment for our customers, team members and Company Assets.

Position Responsibilities

Supervise, plan and schedule security activities for the Security Shift Supervisors as directed by management

Assign work to Security Supervisors, Security personnel and establish priorities

Respond to all non-routine incidents in a management capacity ensuring appropriate action is taken and notifications are made

Review and evaluate security reports for accuracy and completeness

Ensure all incidents are thoroughly investigated and appropriate action is taken and proper notifications are made

Responsible for training all security personnel on shift

Acts in relation to employees, customers and/or the general public in a manner consistent with the best interests of the organization

Assists in establishing, administering and evaluating Department policies and objectives, including standards of performance

Conduct follow-up investigations on reports as directed

Assure that Casino Control Commission regulations and requirements are met and followed by all Security personnel

In the event of a life-threatening fire, shooting, flood or other disaster, the Manager will coordinate the emergency activities including notification of police, fire, VP Security, Senior Vice President and or GENERAL MANAGER (CEO) until the arrival of the responsible fire/police department or executive

Complies with all New Jersey regulatory requirements

Essential Functions

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Requires acute sense of smell and sound, ability to talk on and hear a two-way radio and telephone

Visual Acuity correctable to 20/20, normal color, peripheral and night vision

Tolerate varying conditions of noise level, temperature, illumination and air quality

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Must be able to work under adverse conditions, including overtime, evenings, weekends, holidays and testify in court on and off duty

Contact with team members and customers

Must be able to lift/push/pull up to 40 lbs

Requirements

High school diploma or equivalent required

Four (4) years’ experience in casino security or law enforcement field in a supervisory position

Advanced customer service and problem-solving skills as well as the ability to speak, read and write in English

Excellent interpersonal, verbal and written communication skills required.

Proficient at investigating incidents and report writing

Computer related experience required

Must have a valid New Jersey driver’s license

Benefits

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k,)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off

Reference: 195480896

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