Role: Desktop Engineer
Job Type: Contract
Day Rate: £250-£270/day [Inside IR35]
Duration: 6 Months + Possible extension
Work Location: London, United Kingdom
MUST BE SC CLEARED
Key Responsibilities:
Desktop Infrastructure Management:
* Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems.
* Ensure desktop environments are secure, scalable, and optimized for performance.
Windows Active Directory (AD):
* Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting.
* Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies.
Windows Hello for Business:
* Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA).
* Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes.
Secure Network Connectivity:
* Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access for end-users.
* Monitor and troubleshoot Wired, Wireless and VPN connectivity issues, ensuring high availability and performance for remote workforces.
* Familiar with 802.1x network access control
TPM Certificates:
* Manage the deployment and renewal of TPM (Trusted Platform Module) certificates managed by Windows Hello for Business across the desktop environment.
* Ensure proper integration of TPM certificates with other security protocols and applications.
Security & Compliance:
* Ensure all desktop systems comply with corporate security policies and industry best practices.
* Collaborate with the security team to implement and monitor endpoint protection measures.
Technical Support:
* Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary.
Documentation & Reporting:
* Maintain detailed documentation of configurations, processes, and procedures.
* Generate reports on desktop performance, security compliance, and incident response activities.
Qualifications:
Experience:
* 5+ years of experience in desktop engineering, with a focus on enterprise environments.
* Proven experience with Windows Active Directory, including advanced GPO management.
* Strong expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificate management.
Technical Skills:
* Proficient in Windows 10/11 administration and troubleshooting.
* Strong knowledge of networking fundamentals, including VPNs and network security.
* Experience with endpoint management tools (e.g., SCCM, Intune).
* Familiarity with scripting languages (e.g., PowerShell) for automation and process improvement.
Certifications:
* Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus.
Soft Skills:
* Strong communication and collaboration skills, with the ability to work effectively in a team environment.
* Detail-oriented with strong organizational skills.
* Ability to manage multiple projects and tasks simultaneously