Job Advert: Customer Service Administrator

Are you a people-oriented individual with excellent communication skills? Do you find satisfaction in helping others and resolving issues? If so, we have an exciting opportunity for you!

This is initially a short-term temporary position with potential permanent opportunities.

As a Customer Service Administrator, you will play a crucial role in providing exceptional service to our client's valued customers.

Key Responsibilities:

Responding to customer inquiries promptly and efficiently, providing accurate information and assistance
Listening and understanding customer needs, providing accurate information, and resolving any issues they may have
Collaborating with other members of the customer service team to ensure a seamless customer experience
Maintaining a high level of service knowledge to answer customer queries accurately
Working closely with other departments to escalate and resolve customer issues
Providing administrative support as required, including data entry and filing documents

To be successful in this role, you must possess:

Previous experience in a customer service role providing high level customer support
Excellent communication skills, both verbal and written
Strong problem-solving abilities and the ability to handle challenging situations with professionalism
Proficiency in using computer systems and customer service software
Exceptional attention to detail and accuracy
The ability to work well in a team and independently

Working Requirements:

Part-Time- 5 days a week- 5 hours a day
Fully Office Based
Need to be flexible for weekend workIf you are a customer-focused individual with strong communication skills and a passion for delivering exceptional service, we want to hear from you. Apply today to join our client's team as a Customer Service Administrator!

We look forward to receiving your application!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website