Manufacturing business requires a Supply Chain Assistant. The role has a mix of operational and administrative tasks around; supply chain planning, customer services and order management. The position is available on a 12 month FTC.

The Supply Chain Assistant will report to the Fulfilment Manager and be responsible for supporting order management and supply chain planning activities in MRP/ERP and ensuring effective material flows. The Supply Chain Assistant would not need experience in all of thee areas, but an understanding of supply chain, customer services and MRP/ERP systems would be beneficial.

Specific duties of the Supply Chain Assistant include:

Monitor customer service inbox for general enquires and new orders. Communicate order acknowledgments
Process orders within the ERP system
Handle and resolve customer queries and escalations
Coordinate with production teams, supply chain and other departments to ensure on-time delivery of products
Manage KPI's relating to on-time delivery and product lead-times

Supply Chain Assistant applicants should meet the following criteria:

Previous experience in supply chain, order management, customer service, production planning or materials planning
IT literate, strong knowledge of MS Excel, Word, PowerPoint and Teams
Excellent communication and teamwork skills
Comfortable working on a 12 month FTC basis