Customer Service – Spares, Monday to Friday £20-25k depending on experience

Are you a customer service superstar looking for a fast-paced and dynamic role in a friendly, small company?

Join our team as a customer service / spares coordinator and unleash your exceptional skills in a supportive and collaborative environment. We're a specialised company with thousands of spare parts and a diverse customer base, offering a unique and exciting opportunity to make a real impact.

As the customer service / spares coordinator you will be:

Handling between 6-10 daily inbound calls and answering customer emails: Fielding a steady stream of enquiries, resolving issues with a smile and a can-do attitude.
Chasing deliveries: Keeping track of orders and ensuring they arrive on time, providing updates and solutions when needed.
Providing quotes: Creating accurate and timely quotes for spare parts, helping customers find the perfect replacements.
Supporting the warehouse team: Collaborating closely with the warehouse team to ensure smooth operations and efficient order fulfilment.
Working with Microsoft Dynamics: Utilise industry-leading software to manage customer data, orders, and inventory. What will the customer service / spares coordinator need to have?

Excellent communication skills: A clear and concise communicator who can build rapport with customers and colleagues alike.
Problem-solving abilities: A knack for finding creative solutions to challenges and exceeding customer expectations.
Attention to detail: A meticulous approach to tasks, ensuring accuracy and efficiency in all you do.
Positive attitude: A team player who enjoys a fast-paced environment and brings a positive energy to the team.
Proficiency in Microsoft Dynamics: Experience working with this software is a plus. As the Customer service / spares coordinator - why apply?

Join a friendly and supportive team: Join a small and welcoming company where your contributions are valued.
Work with a diverse customer base: Work with a variety of clients, gaining valuable experience and exposure.
Be presented with opportunities for growth: We offer career advancement opportunities for dedicated individuals.
Receive a competitive package: Enjoy a competitive salary and benefits package.
Monday to Friday workweek: Enjoy a balanced work-life schedule. Ready to unleash your inner ninja? Apply now and become a part of a dynamic team