Staff Technical Product Manager - AI Agent Productivity
Posted on Aug 29, 2024 by ServiceNow
Santa Clara, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
About Digital Technology
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
About the Role:
As a Technical Product Owner for ServiceNow IT Operations Agent productivity and experience platform, you'll play a key role in shaping the future of our core platform offerings. You'll bridge the gap between business requirements and technical execution, leading the product strategy and roadmap for AI fueled IT operations agent workspace at ServiceNow to boost agent productivity and efficiency using ServiceNow platform and products like ITSM, ITAM and Security Operations
This collaborative role requires you to partner closely with IT operations, engineering, design, and product BU. You'll be a champion for reshaping the experience of our IT Operations agents
Responsibilities:
Translate business requirements into clear, actionable technical specifications for development.
Partner with business product managers and stakeholders to define the product vision, roadmap, and user experience for ServiceNow observability and intelligence platform.
Craft compelling user stories that maximize value and address user needs.
Own and manage the product backlog, prioritizing stories, epics, and enablers for optimal delivery.
Collaborate with engineering teams to assess technical feasibility, define development approaches, and estimate timelines.
Champion clear and transparent communication, presenting product concepts, roadmaps, and delivery timelines to stakeholders.
Participate in user acceptance testing (UAT) and advocate for improvements based on user feedback.
Maintain the conceptual, design, and technical integrity of product features and components.
Build proof-of-concepts (POCs) for potential solutions and technologies in collaboration with product management and engineering.
About Digital Technology
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
About the Role:
As a Technical Product Owner for ServiceNow IT Operations Agent productivity and experience platform, you'll play a key role in shaping the future of our core platform offerings. You'll bridge the gap between business requirements and technical execution, leading the product strategy and roadmap for AI fueled IT operations agent workspace at ServiceNow to boost agent productivity and efficiency using ServiceNow platform and products like ITSM, ITAM and Security Operations
This collaborative role requires you to partner closely with IT operations, engineering, design, and product BU. You'll be a champion for reshaping the experience of our IT Operations agents
Responsibilities:
Translate business requirements into clear, actionable technical specifications for development.
Partner with business product managers and stakeholders to define the product vision, roadmap, and user experience for ServiceNow observability and intelligence platform.
Craft compelling user stories that maximize value and address user needs.
Own and manage the product backlog, prioritizing stories, epics, and enablers for optimal delivery.
Collaborate with engineering teams to assess technical feasibility, define development approaches, and estimate timelines.
Champion clear and transparent communication, presenting product concepts, roadmaps, and delivery timelines to stakeholders.
Participate in user acceptance testing (UAT) and advocate for improvements based on user feedback.
Maintain the conceptual, design, and technical integrity of product features and components.
Build proof-of-concepts (POCs) for potential solutions and technologies in collaboration with product management and engineering.
Reference: 192732811
https://jobs.careeraddict.com/post/94662258
Staff Technical Product Manager - AI Agent Productivity
Posted on Aug 29, 2024 by ServiceNow
Santa Clara, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
About Digital Technology
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
About the Role:
As a Technical Product Owner for ServiceNow IT Operations Agent productivity and experience platform, you'll play a key role in shaping the future of our core platform offerings. You'll bridge the gap between business requirements and technical execution, leading the product strategy and roadmap for AI fueled IT operations agent workspace at ServiceNow to boost agent productivity and efficiency using ServiceNow platform and products like ITSM, ITAM and Security Operations
This collaborative role requires you to partner closely with IT operations, engineering, design, and product BU. You'll be a champion for reshaping the experience of our IT Operations agents
Responsibilities:
Translate business requirements into clear, actionable technical specifications for development.
Partner with business product managers and stakeholders to define the product vision, roadmap, and user experience for ServiceNow observability and intelligence platform.
Craft compelling user stories that maximize value and address user needs.
Own and manage the product backlog, prioritizing stories, epics, and enablers for optimal delivery.
Collaborate with engineering teams to assess technical feasibility, define development approaches, and estimate timelines.
Champion clear and transparent communication, presenting product concepts, roadmaps, and delivery timelines to stakeholders.
Participate in user acceptance testing (UAT) and advocate for improvements based on user feedback.
Maintain the conceptual, design, and technical integrity of product features and components.
Build proof-of-concepts (POCs) for potential solutions and technologies in collaboration with product management and engineering.
About Digital Technology
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
About the Role:
As a Technical Product Owner for ServiceNow IT Operations Agent productivity and experience platform, you'll play a key role in shaping the future of our core platform offerings. You'll bridge the gap between business requirements and technical execution, leading the product strategy and roadmap for AI fueled IT operations agent workspace at ServiceNow to boost agent productivity and efficiency using ServiceNow platform and products like ITSM, ITAM and Security Operations
This collaborative role requires you to partner closely with IT operations, engineering, design, and product BU. You'll be a champion for reshaping the experience of our IT Operations agents
Responsibilities:
Translate business requirements into clear, actionable technical specifications for development.
Partner with business product managers and stakeholders to define the product vision, roadmap, and user experience for ServiceNow observability and intelligence platform.
Craft compelling user stories that maximize value and address user needs.
Own and manage the product backlog, prioritizing stories, epics, and enablers for optimal delivery.
Collaborate with engineering teams to assess technical feasibility, define development approaches, and estimate timelines.
Champion clear and transparent communication, presenting product concepts, roadmaps, and delivery timelines to stakeholders.
Participate in user acceptance testing (UAT) and advocate for improvements based on user feedback.
Maintain the conceptual, design, and technical integrity of product features and components.
Build proof-of-concepts (POCs) for potential solutions and technologies in collaboration with product management and engineering.
Reference: 192732811
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