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Salesforce Business Analyst - Italian Speaking - Switzerland

Posted on Sep 17, 2019 by Senovo IT

Ticino, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project

We are looking for a Salesforce Business Analyst for a project till the end of the year + extension in Canton Ticino, Switzerland.

Primary Accountabilities:

  • Lead the analysis and thorough documentation of current and future state business processes that require improvements.
  • Design and develop requirements including writing basic functional and non-functional specifications, user interface mock-ups, process and data flow diagrams, dashboards, reports
  • Participate in daily scrum sessions,
  • Responsible for acting as a liaison between Product Owner and development team
  • Responsible for making recommendations about products
  • Partner with Product Owner to monitor and evaluate processes and KPIs in order to improve the customer experience

Experience and skills:

  • 3+ experience in either a consulting environment, focused on digital capabilities, or in similar roles in diversified, multi-brand businesses.
  • Essential an understanding of digital distribution models.
  • Team-oriented, excellent communication skills and is highly organised and skilled in Agile.
  • English fluency

Apply if you think you are the right person!

Reference: 758131432

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