Salesforce Business Analyst - Italian Speaking - Switzerland
Posted on Sep 17, 2019 by Senovo IT
We are looking for a Salesforce Business Analyst for a project till the end of the year + extension in Canton Ticino, Switzerland.
- Lead the analysis and thorough documentation of current and future state business processes that require improvements.
- Design and develop requirements including writing basic functional and non-functional specifications, user interface mock-ups, process and data flow diagrams, dashboards, reports
- Participate in daily scrum sessions,
- Responsible for acting as a liaison between Product Owner and development team
- Responsible for making recommendations about products
- Partner with Product Owner to monitor and evaluate processes and KPIs in order to improve the customer experience
Experience and skills:
- 3+ experience in either a consulting environment, focused on digital capabilities, or in similar roles in diversified, multi-brand businesses.
- Essential an understanding of digital distribution models.
- Team-oriented, excellent communication skills and is highly organised and skilled in Agile.
- English fluency
Apply if you think you are the right person!