This Job Vacancy has Expired!

Desktop Support Engineer

Posted on Sep 17, 2019 by Global Technology Solutions Ltd

Dublin, Ireland
IT
Immediate Start
€130 - €135 Daily
Contract/Project

We have an exciting opportunity for a desktop Support Engineer to join a blue chip company in North Dublin for an initial 6 month contract however extensions are likely

Key roles/Activities

*Windows environment support
*Support of administrative activities and tasks
*Support project work to develop technical solutions (for example rollout)
*Support Clients in second level support and day by day business
*Perform analysis and solutions of incidents in day by day business
*Report and present progress of project work (effort, status, meetings etc.) to project leads
*Desk moves
*Managing Hardware for leavers and joiners and providing breakfix support (monitors, keyboards, phones, printers)
*AD admin/PM admin for user accounts
*New Laptop build check/installs/rebuild checks
*Software installations
*Folder Permissions/lockdowns
*Mobile Device Configuration
*Pitch/Meeting room support (Off and On-site)
*Hardware incidents (Printers, Laptops, Desktop )
*Software incidents (O365, Windows 7/10, bespoke applications )
*Landesk/Anti-Virus

Key skills and Experience

*Proficient in end user operating environments (Win 7/8/8.1/10)
*Good knowledge of O365 and Adobe software
*Good organisation, communication and incident/request management skills
*Mobile device knowledge, BES and ActiveSync, apple, android, blackberry skills
*Good communication and customer service skills
*Good problem solving and troubleshooting skills
*Experience in working for a large organisation supporting hundreds of users.
*Ability to work within SLAs.
-Network support

So if you are a Desktop Support Engineer looking for your next exciting contract please apply today!

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Global Technology Solutions is acting as an Employment Business in relation to this vacancy

Reference: 757660232

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