Posted on Sep 14, 2019 by Claremont Consulting Ltd
Receptionist- Malmo- Permanent- salary up to 274,500 SEK
I am currently working with a top 10 global professional services company that are currently looking for a Receptionist to work onsite at one of their end clients for a permanent opportunity in Malmo.
What this job involves:
Provide front of house and reception services for the client directly.
Handling the client's reception duties with care, commitment and always in a courteous manner.
Managing and responding to the client's customer's requirements and requests to ensure a high level of customer support to the JLL clients.
Anticipate, welcome and announce visitor arrivals.
Management of visitor access cards and signing in.
Operating a switchboard
Telephone enquiries (internal & external).
Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
Handle couriers and post deliveries and collections.
Keep reception area neat and tidy.
Check e-mails each morning and react accordingly.
Maintaining accurate and efficient management information systems.
Book taxis in line with the client's policy and procedures.
Ensure all activities are carried out are in accordance with H and S policies.
Manage client requests via the ticket's system in place
Support with events
Support and cover when required the Event coordinator
Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.
Essential skills and experience:
Excellent communication skills.
Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk.
Ability to handle multiple requests and work in a fast-paced office environment.
Ability to accurately complete tasks assignments & responsibilities in timely manner.
Responsive to customer requests in an empathetic, supportive and productive manner
Must remain calm, courteous and polite in all circumstances
Flexibility regarding possibly working out of business hours if required
Possess a good level of IT literacy
Basic technical knowledge/understanding
Fluency in both French and English
Demonstrate a high level of initiative and be proactive.
Must be flexible in hours