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Microsoft Dynamics365 CE Functional Consultant

Posted on Sep 14, 2019 by Mercator IT Solutions

Tunbridge Wells, Kent, United Kingdom
IT
Immediate Start
£45k - £55k Annual
Full-Time

Microsoft Dynamics365 CE Functional Consultant

MAIN DUTIES

  • Providing the following Microsoft Dynamics CRM services to our clients as required
    • Business analysis
    • Design
    • Customisation
    • Testing
    • Installation
    • Training
  • Provide advice to junior developers and support desk

KEY RESPONSIBILITIES

  • Working with the sales team to support presales activities, such as product demonstrations
  • Lead requirements gathering workshops with clients.
  • Write up requirements in the form of user stories in DevOps.
  • Lead sprint planning sessions with clients.
  • Customise Dynamics365 CE, including Sales, Customer Services, PSA and Field Service.
  • Testing of our work and peer customisations.
  • Running show and tell' sessions including sprint retrospectives with clients.
  • Preparing structured training material and delivering end user training sessions.
  • Managing data migration process and being onsite with clients during .go-live' activities.
  • Close liaison with delivery team to ensure that projects are delivered on time, on budget and to a high standard.
  • Record all time spent and interactions with clients within in-house Dynamics365 applications.

Reference: 756150097

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