Technical Trainer Network Operations Centre (NOC)

As the Network Operations Technical trainer, you will be responsible for leading the development of skilled network engineers to ensure the smooth operation, maintenance, and development of client's network infrastructure. You will play a crucial role in managing the training road maps and identifying areas of improvement as well as new requirements for the engineering staff.

The role will involve communication and collaboration with other departments and our vendors to forecast and produce high quality training plans and content.

Candidates should possess a blend of technical expertise, exceptional communication skills as the key responsibility for this role includes designing and presenting hands-on training lectures, training videos and briefings.

Knowledge and experience required:

Previous experience producing training courses and materials.

Previous experience conducting training sessions with small to medium side groups.

Strong experience with ITSM and CMDB tools.

Strong experience working with Fortinet products especially FortiGate Firewalls.

Solid understanding of network security principles and best practices, including Firewalls, VPNs, and intrusion detection/prevention systems.

Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level

In-depth knowledge of networking protocols, technologies, and architectures (eg, TCP/IP, VLANs, STP, BGP, OSPF).

Hands-on experience with network equipment from vendors such as Cisco, Juniper, and Palo Alto Networks

The company has a reputation for innovation and positive differentiation in the technology market. They have a genuine pioneering approach in the market including being the first in Europe to design and launch VPLS networks.

With an expansive and established portfolio spanning Cloud, Data Centres, Virtualisation, Disaster Recovery, Business Continuity, Security, Unified Communications and Voice, Professional Services and of course Networking, they are extremely well positioned within the market to deliver needs of clients. The depth and breadth of the portfolio and the commitment applied to provision of exceptional service quality has enabled the business to secure the trust of more than 2500 business clients. With industry leading levels of customer satisfaction the capability of the business is underwritten by client reference-ability and ensured entry to the London Stock Exchange's Top 1000 Companies to Inspire Britain in 3 successive years.